Is Triple Whale or Retention.com a better data solution for Shopify brands?
Triple Whale allows you to easily manage and automate analytics, attribution, merchandising, forecasting & more — in the palm of your hand. Triple Whale connects Shopify to Klaviyo, Meta Ads, Google Ads, TikTok and Pinterest, and is used by 18,000 Shopify sites according to BuiltWith.
Retention.com's identity resolution software helps Shopify merchants recover lost shoppers and increase Klaviyo flow revenue. Retention.com - formerly known as GetEmails - connects Shopify to Klaviyo, and is used by 1,950 Shopify sites according to BuiltWith.
You could use both Retention.com for accurate data, and Triple Whale for reporting
Feature | Triple Whale | Retention.com |
---|---|---|
Identity resolution / session enrichment | ✔️ | ✔️ |
Customer data to marketing platforms | ✔️ | ✔️ |
Marketing reporting | ✔️ | |
Proprietary attribution model | ✔️ | |
Fully automatic, no code setup | ✔️ | |
Works with platforms other than Shopify | ✔️ |
Destination | Triple Whale | Retention.com |
---|---|---|
Klaviyo | ✔️ | ✔️ |
Meta Ads | ✔️ | |
Google Ads | ✔️ | |
TikTok | ✔️ | |
✔️ |
Feature | Triple Whale | Retention.com |
---|---|---|
Identity resolution | ||
Never adds new emails to your marketing list | ✔️ | |
Docs on how an end-user can opt out for GDPR / CCPA | ✔️ | |
Viewed Product trigger | ||
Backwards compatible with Klaviyo templates | ✔️ | |
Added to Cart trigger | ||
Tracked client-side | ✔️ | ✔️ |
Backwards compatible with Klaviyo templates | ✔️ | |
Checkout Started trigger | ||
Tracked client-side | ✔️ | ✔️ |
Backwards compatible with Klaviyo templates | ✔️ |